Terms & Conditions 123mbi

1. Interpretation and Definitions

In this Terms & Conditions document, the following words and phrases carry the meanings stated unless the context requires a different interpretation:

• "123mbi" refers to the online casino and sports betting platform accessed via the website https://123mbi.org.
• "Member" or "User" refers to any individual who registers and uses the 123mbi services.
• "Account" refers to the personal registration account created by a member on the 123mbi platform.
• "Services" encompasses all betting activities, casino games, online slots, sports betting and any other features available on the 123mbi platform.
• "Bonus" refers to any credits, additional funds or promotions offered by 123mbi to members subject to the relevant conditions.
• "Real Money" refers to funds deposited by a member via payment methods supported by 123mbi.

2. Eligibility and Account Registration

To register and use the 123mbi services, you must meet the following eligibility requirements:

• Be at least 21 years old on the date of registration.
• Register only one account per individual — duplicate accounts are strictly prohibited.
• Provide accurate, complete and current personal information during the registration process.
• Not be on a self-exclusion list or in a geographic area that restricts access to this service.
• Act in your own personal capacity and not on behalf of any business entity or third party.

123mbi reserves the right to request identity verification at any time. Failure to provide verification documents such as a valid national identity card (MyKad) may result in account suspension or termination.

3. Deposits, Withdrawals and Payment Methods

123mbi supports a range of payment methods popular among Malaysian users, including Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay and cryptocurrencies such as USDT, BTC and ETH.

The terms relating to financial transactions are as follows:

• The minimum deposit per transaction is RM10 regardless of the payment method chosen.
• The minimum withdrawal per transaction is RM100.
• Withdrawal processing takes between 5 and 30 minutes depending on the method used.
• All deposit and withdrawal transactions must use a payment method registered in the member's own name — use of third-party accounts is not permitted.
• 123mbi reserves the right to request proof of ownership of the payment account before processing a withdrawal.
• Transactions suspected of being linked to fraud or money laundering will be reported to the relevant authorities.

4. Bonus and Promotion Terms

All bonuses and promotions offered by 123mbi are subject to the specified wagering requirements. New members are eligible for a welcome bonus of 150% on the first deposit up to a maximum of RM1,500.

Bonus wagering calculation examples:

• Deposit RM100 → bonus RM150 → balance RM250 → wagering requirement: RM150 × 10 = RM1,500
• Deposit RM2,200 → bonus RM1,500 → balance RM3,700 → wagering requirement: RM1,500 × 10 = RM15,000

General bonus rules are as follows:

• The bonus amount must be wagered 10 times before any withdrawal of bonus funds is permitted.
• Each promotion has its own validity period. Bonuses not used within that period will expire automatically.
• Only one bonus may be active at a time unless stated otherwise in the terms of the relevant promotion.
• 123mbi reserves the right to cancel a bonus and disqualify eligibility if there are signs of promotion abuse.

5. VIP Programme and Cashback

The 123mbi VIP programme offers three membership tiers: Bronze, Silver and Gold. Each tier provides weekly cashback benefits to eligible members:

• Bronze — up to 0.5% weekly cashback
• Silver — up to 1.0% weekly cashback
• Gold — up to 1.5% weekly cashback

Progression through the VIP tiers depends on a member's activity and loyalty on the platform. 123mbi reserves the right to review a member's VIP tier based on recent activity patterns. Cashback is credited to the account periodically according to the schedule set by 123mbi.

6. Game Rules

All games available on the 123mbi platform, including online slots, live casino, sports betting and horse racing, are subject to their respective game rules, which can be found in the relevant sections of the 123mbi website.

• The results of all games are final and cannot be disputed unless a verifiable technical error has occurred.
• In the event of a technical disruption during a game session, 123mbi will review the server records and resolve the case based on the available data.
• Bets placed using bonus funds are subject to the maximum bet limit specified. Bets exceeding that limit may result in the bonus and any related winnings being voided.

7. User Conduct and Prohibited Activities

123mbi members are required to maintain honest and fair conduct at all times. The following activities are strictly prohibited and may result in immediate account suspension or termination:

• Use of bots, automated programs or any tools that provide an unfair advantage in games.
• Exploitation of technical errors, system bugs or vulnerabilities in the game software.
• Collusion between players in games involving competition between members.
• Any form of fraud, identity theft or document forgery.
• Promotion abuse through multiple account registrations or other methods.
• Attempts to launder money or finance illegal activities through the 123mbi platform.

8. Account Closure and Suspension

Members may close their account at any time by contacting the 123mbi customer support team. Before closure, all outstanding wagering requirements must first be settled.

123mbi reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Identity verification failed or documents submitted were found to be fraudulent.
• Violation of any section of these Terms & Conditions.
• Suspected involvement in fraudulent or illegal activities.
• Request from the relevant authorities.

9. Liability Limit

123mbi bears no liability for losses arising from service disruptions, technical issues beyond our control, or third-party actions affecting the platform. Players are fully responsible for all betting decisions made using their accounts.

The 123mbi platform is provided on an "as is" basis and we do not guarantee that the service will always be free from disruptions or errors. That said, our technical team continuously works to ensure the platform runs smoothly.

10. Customer Service and Complaint Resolution

123mbi provides full-time customer support — 24 hours a day, 7 days a week — via live chat and email in Malay and English. All complaints received will be thoroughly investigated and resolved within a reasonable timeframe.

To submit a formal complaint, members can contact the support team via live chat or send an email to [email protected], including your account number, complaint details, and any relevant evidence.

11. Data Protection and Privacy

The management and protection of members' personal information is governed by the 123mbi Privacy Policy, which forms part of this overall agreement. By using the 123mbi platform, you agree to the collection and use of your personal data as stated in that Privacy Policy.

12. Amendments to Terms & Conditions

123mbi reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time without prior notice. The latest version will always be available on this page with the most recent update date recorded.

Members are advised to review these Terms & Conditions periodically. Continued use of the 123mbi platform after any amendment takes effect will be considered full acceptance of the amended terms.

13. Governing Law

123mbi operates under international licensing and is subject to the laws and regulations of the relevant licensing authority. Any disputes arising from or relating to the use of the 123mbi platform will be resolved in accordance with the procedures set by the relevant licensing body.